Форум
Dear Sir/Madam,
I am writing to draw your attention to a problem I had recently with a member of your staff. On February 1 at 15:45 p.m., I bought a carton of juice for 2 GBP at 'BP,' located at 50 Kingsway, London. I paid in cash.
Unfortunately, the cashier charged me for the wrong amount. I am disappointed, because the receipt says that I bought a bottle of champagne for 100 GBP. I did not discover the error until 16:00 p.m.
I would greatly appreciate it if you would refund the chargeover. I look forward to your reply and the resolution of this matter. I will wait until March 15 before contacting a consumer protection agency or the Better Business Bureau. Please contact me at the above address, or by phone at: +7 (499) 123-4567 or +7 (962) 123-4567.
I hope that you will attend to this matter promptly, as it is causing me considerable inconvenience. Enclosed is a copy of the aforementioned receipt.
Sincerely,
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Dear Mr. Kruse,
I was staying in Kurumba Maldives 5* from 29 Aug 2010 to 05 Sep 2010 in Room 113.
Unfortunately, your staff did not perform well, because I was insulted several times by a Russian guide, Anna. I am disappointed and hurt, because she also started harassing me on the Internet. She insulted me publicly on the site tury.ru. She has been doing it for several days. I believe that she is crazy.
I would appreciate it if you made her redundant. I look forward to your reply and the resolution of my problem. I hope that you will deal with this matter promptly, as it is causing me considerable inconvenience.
Sincerely yours,
I am writing to draw your attention to a problem I had recently with a member of your staff. On February 1 at 15:45 p.m., I bought a carton of juice for 2 GBP at 'BP,' located at 50 Kingsway, London. I paid in cash.
Unfortunately, the cashier charged me for the wrong amount. I am disappointed, because the receipt says that I bought a bottle of champagne for 100 GBP. I did not discover the error until 16:00 p.m.
I would greatly appreciate it if you would refund the chargeover. I look forward to your reply and the resolution of this matter. I will wait until March 15 before contacting a consumer protection agency or the Better Business Bureau. Please contact me at the above address, or by phone at: +7 (499) 123-4567 or +7 (962) 123-4567.
I hope that you will attend to this matter promptly, as it is causing me considerable inconvenience. Enclosed is a copy of the aforementioned receipt.
Sincerely,
==============================================================================
Dear Mr. Kruse,
I was staying in Kurumba Maldives 5* from 29 Aug 2010 to 05 Sep 2010 in Room 113.
Unfortunately, your staff did not perform well, because I was insulted several times by a Russian guide, Anna. I am disappointed and hurt, because she also started harassing me on the Internet. She insulted me publicly on the site tury.ru. She has been doing it for several days. I believe that she is crazy.
I would appreciate it if you made her redundant. I look forward to your reply and the resolution of my problem. I hope that you will deal with this matter promptly, as it is causing me considerable inconvenience.
Sincerely yours,
