Computer specialists

Computer software engineers analyze user needs to formulate software specifications, and then design, develop, test, and evaluate programs to meet these requirements. While computer software engineers must possess strong programming skills, they generally focus on developing programs, which are then coded by computer programmers.

Computer systems analysts develop customized computer systems and networks for clients. They work with organizations to solve problems by designing or tailoring systems to meet unique requirements and then implementing these systems. By customizing systems to specific tasks, they help their clients maximize the benefit from investment in hardware, software, and other resources.

Computer support specialists provide technical assistance to users who experience computer problems. They may provide support either to customers or to other employees within their own organization. Using automated diagnostic programs and their own technical knowledge, they analyze and solve problems with hardware, software, and systems. In this industry, they connect with users primarily through telephone calls and e-mail messages.
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